2012 Global E-invoicing Study
The 2012 Global E-invoicing Study from Basware and the Institute of Financial Operations (IFO) reveals that e-invoice adoption is increasing globally but there is a continued reliance by businesses of all size on basic and manual tools and processes including email and PDFs that are causing businesses to not realize the benefits of true e-invoicing.
Ecosystem drives e-invoicing adoption:
- 56% of businesses with sophisticated web-based or outsourced e-invoicing stated a reduced cost of invoice processing (compared to 47 % of PDF users) and 38% reported reduced invoicing errors (compared to 28 % of PDF users)
- 15% of respondents state that the majority of e-invoices are sent out electronically (up from 9% in 2011)
- Supplier resistance to e-invoice adoption has decreased from 46% in 2011 to 26% in 2012
- 61% of businesses with less than 100 employees stated customer demand as the key driver for an increased use of e-invoicing. Only 34% of 1000+ employee businesses state the same
The survey is based on 908 respondents from around the world.